Setting Up Payment Methods

Modified on Tue, 3 Jun at 1:46 PM

Processing payments is a crucial part of your food delivery business. Deonde supports multiple payment gateways based on your location, allowing your customers to pay using their preferred methods. This guide will walk you through the process of setting up payment gateways on your Deonde platform.

Accessing Payment Settings

To start setting up your payment methods:

Log in to your Deonde dashboard
Navigate to "Settings" in the left sidebar
Select "Integrations"
Click on "Payments"

Available Payment Gateways

Deonde supports various payment gateways based on your country. Some of our supported payment options include:

Global Payment Gateways

Stripe
PayPal
Razorpay
Paytm

Region-Specific Payment Gateways

North America: Square, Authorize.net
Europe: Adyen, Klarna
India: UPI, PhonePe, GooglePay
Middle East: Fawry, Network International
Africa: Flutterwave, Paystack
Southeast Asia: GrabPay, GCash

Setting Up a Payment Gateway

Step 1: Choose Your Payment Gateway

In the Payments section, you'll see a list of available payment gateways for your country
Click on the gateway you want to set up
Toggle the switch to "Enable"

Step 2: Enter API Credentials

For most payment gateways, you'll need to provide:

API Key/Public Key
Secret Key/Private Key
Merchant ID (for some gateways)

Note: You'll need to create an account with your chosen payment provider first to obtain these credentials.

Step 3: Test Your Integration

Before going live:

Enable "Test Mode" if available
Make a test purchase using test card numbers provided by the payment gateway
Verify the transaction appears in both your Deonde dashboard and payment gateway account

Step 4: Go Live

Once testing is successful:

Switch to "Live Mode"
Save your settings

Setting Up Cash on Delivery

To enable or manage Cash on Delivery (COD) settings:

Navigate to "Settings" → "General" → "Payment Methods"
Access this at: https://dashboard.deonde.co/settings/configurations
Toggle to enable or disable Cash on Delivery

Payment Security Compliance

To ensure secure transactions:

Keep your API keys confidential
Ensure your business complies with PCI DSS (Payment Card Industry Data Security Standard)
Regularly update your payment gateway credentials

Troubleshooting Common Issues

Payment gateway not showing: Ensure the gateway is supported in your country and your Deonde plan includes this feature.

Payment failures: Check your API credentials and verify your payment gateway account is active.

Refund issues: Configure your refund policy in both Deonde and your payment gateway settings.