How to Set Up a Custom Domain for Your Deonde Food Ordering System

Modified on Tue, 3 Jun at 12:07 PM

Learn how to configure a professional custom domain like order.yourdomain.com to enhance your brand identity.


Setting Up a Custom Domain for Your Deonde Platform

A custom domain creates a professional appearance for your food ordering system and strengthens your brand identity. This guide walks you through the process of pointing your domain to Deonde's servers.

Important Note

This feature is only available with paid plans (Pro and Premium).

Domain Configuration Process

Step 1: Access Your DNS Provider

  • Log in to the service where you purchased your domain name

  • Common providers include GoDaddy, Namecheap, Cloudflare, and Google Domains

Step 2: Locate DNS Management

  • Navigate to the DNS management section in your provider's dashboard

  • Look for options labeled "DNS Management," "DNS Settings," or "Zone Editor"

Step 3: Add a New A Record Create a new DNS record with these exact specifications:

Type

Name/Host

Value/Points to

TTL

CNAME

order

order.deonde.co

AUTO ot 600

  • Type: Select "CNAME Record" from the dropdown menu

  • Name/Host: Enter order (this will create order.yourdomain.com)

  • Value/Points to: Enter order.deonde.co

  • TTL (Time to Live): Leave as default/Auto or set to 600 seconds

Step 4: Save Your Changes

  • Click the Save, Add Record, or Apply button (terminology varies by provider)

  • Confirm any verification prompts if required

Step 5: Wait for DNS Propagation

  • DNS changes typically propagate globally within 15 minutes to 24 hours

  • In most cases, the changes take effect within 1-2 hours

After Configuration

Once your custom domain is successfully set up:

  1. Your customers will be able to access your ordering platform through order.yourdomain.com

  2. Please contact support and they will verify and activate your Custom Domain.

Troubleshooting Tips

  • If the domain isn't working after 24 hours, double-check your CNAME record settings

  • Ensure there are no conflicting records for the same subdomain

  • Some DNS providers have specific formats for entering the host name - check their documentation if needed

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